Additional features that enhance your guests' experience—Stay Story, Stay Recap, property microsite, and My Guest Experiences dashboard.
Your central hub for managing all things guest-related.
Click My Guest Experiences in the sidebar, or press Cmd+K and search for "Guest Experiences".
Property Selector: At the top, select which property to manage. Each property has its own GuestBook, guests, and settings.
Tabs:
| Task | Where |
|---|---|
| Build guest email list | Enable GuestBook > Export guests as CSV |
| Respond to cleaning requests | Cleaning Requests tab > Approve/Decline |
| Check guest sentiment | Surveys tab |
| Extend VIP access | Guests tab > three-dot menu > Extend Access |
A private space where guests and their travel companions share photos, reflections, and reactions during their stay.
Think of it like private Instagram Stories just for their group.
When guests log into their GuestBook during their stay, they see story bubbles at the top of the page:
Available reactions: 👍 👎 ❤️ 😂 😮 😢 🎉
Stay Story is private by default:
After checkout, guests get a beautiful AI-generated summary of their trip—a keepsake they can download, share, or save.
Think of it like Spotify Wrapped for their vacation.
Stay Recap appears on checkout day and stays available after. Guests see a "Get Your Stay Recap" button in their GuestBook.
The recap considers stay dates, property, and Stay Story posts (if shared).
When guests share their recap, links go to the property's welcome page (microsite). Friends can discover the property and express interest in booking.
Give your property a public welcome page where visitors can learn about your place and express interest in staying.
Every property can have a public page at:
stay.hosthive.io/your-property-name/hello
This serves as:
Hero Section: Your property's main photo with a welcome message.
Property Facts (Optional): Key details about your property—beds, baths, square footage, and amenities. Displayed with clean icons so visitors instantly understand what your property offers.
Photo Gallery (Optional): A beautiful grid of your property photos. Visitors can click any photo to view it full-screen with easy navigation.
Social Proof (Optional): Anonymized snippets from past guest recaps (requires 3+ recaps).
Stay Request Form: Name, email, preferred timing, optional note.
Show off your property with a curated photo gallery:
Tip: Choose your best 6-8 photos. Quality over quantity.
Let visitors know what your property offers:
Note: Facts pull from your property details. If square footage isn't set on your property, that toggle will be disabled.
Write a warm, inviting message that captures your property's personality.
Example:
"Welcome to Mountain View Retreat! Nestled in the heart of the Smoky Mountains, our cozy cabin is perfect for families seeking adventure or couples looking for a peaceful escape."
Click AI Generate to get a suggested message based on your property details.
When someone submits a request:
Requests are marked as "New Visitor" (from microsite) or "Guest" (from returning guest).
stay.hosthive.io/your-property-slug/hello directlyCan guests delete Stay Story posts?
Yes. Tap the three-dot menu on posts they created and select Delete.
Can guests regenerate their recap?
Yes. If they're not happy with the narrative, they can generate a new one.
What if I don't want a public microsite?
Keep it disabled. Shared recaps still work, but the landing page won't be active.
Is my address visible on the microsite?
No. The microsite shows your welcome message and photo, but not your full address.
Does the host see Stay Story posts?
No. Posts are private by default. Hosts only see posts guests mark as "Share with host."