Create premium digital stay experiences for your guests. GuestBook is your property's digital concierge.
When guests arrive at your vacation rental, they can access a beautiful, mobile-friendly guide with everything they need—WiFi passwords, check-in instructions, local recommendations, and more.
Each property gets its own unique URL at stay.hosthive.io/your-property-name that guests can bookmark and access throughout their stay.
No app downloads. No account creation. Just a beautiful, secure web experience.
- Enable GuestBook for any property from the property detail page
- Customize the content—add check-in instructions, WiFi credentials, emergency contacts, and more
- Set a custom URL so guests can easily remember and share it (like
stay.hosthive.io/ocean-villa)
- Upload a hero image to make the experience feel branded to your property
Via Invitation (Recommended):
- You schedule an invitation from the Upcoming Reservations tab
- Guest receives an email with a personalized link (automatically sent before check-in)
- Guest clicks the link—their email and dates are pre-filled
- Guest enters their name and creates a 4-digit PIN
- Guest gets instant access to their personalized stay guide
Via Access Code (Alternative):
- Guest visits
stay.hosthive.io/your-property-slug
- Guest enters your property access code (a 4-character code you share)
- Guest verifies their email address and stay dates
- HostHive sends a verification code to their email
- Guest enters the code and sets a personal PIN
- Guest gets access to their stay guide
- Property name and their stay dates
- Countdown to checkout
- Current weather
- Check-in time and step-by-step instructions
- Automatic door code (generated for each guest, tap to copy)
- Parking details and entry video
- Emergency contacts
- Network name and password (tap to copy)
- QR code to auto-connect
- Your favorite restaurants, activities, and attractions
- "Tips from host" for each recommendation
- Guests can heart their favorites and get one-tap directions
- Events happening during each guest's stay
- Filter by type and add to calendar
- Guests request a cleaning during their stay
- You approve or decline from your dashboard
- Early feedback with emoji or star rating
- Catch issues before checkout
- House rules, local guides, and instructions
- Downloadable PDFs
- Easy request button with approval messaging
Send invitations automatically before check-in. Guests receive their GuestBook link at the right time.
Guests who've stayed with you before see "Welcome back!" and can use their existing PIN.
Build your guest list for remarketing and direct bookings—without relying on OTAs.
Guests with easy access to information have smoother stays and leave better reviews.
Stop answering "What's the WiFi password?" at 11pm. Everything guests need is in one place.
Set how long guests can access your GuestBook, extend access for special guests, or revoke access when needed.
- Guest emails are encrypted at rest
- Access expires automatically 30 days after checkout
- Property addresses are never displayed to guests (unless you enable it)
- Guests can only access their own reservation data
- Go to any property in HostHive
- Click the three-dot menu > GuestBook Editor
- Set your property's URL slug
- Fill in the sections you want to show
- Upload a hero image
- Toggle Enable GuestBook
Your GuestBook is now live at stay.hosthive.io/your-slug.
| Page |
What It Covers |
| Setup & Editor |
Configure content, access codes, and guest access windows |
| Managing Guests |
Invitations, guest access, and unlinked guests |
| Guest Features |
Stay Story, Stay Recap, microsite, and theming |
| Smart Locks |
Automatic door codes, check-in notifications, battery alerts |